Ali66 Privacy Policy – Malaysian User Data Protection

1Introduction & Scope of Privacy Policy

Ali66 ("we", "the platform", or "ali66") is fully committed to protecting the privacy and security of the personal information of all our platform users. This Privacy Policy is an official document outlining our data management practices in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This policy applies to all users who access the ali66 website, register an account, make deposits in Malaysian Ringgit (RM) via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX, and all individuals who interact with any ali66 service including Sports Betting, Live Casino, slots, and poker.

2Types of Personal Information We Collect

2.1 Information You Provide Directly

When you register an ali66 account or use our services, we collect the following information:

• Full name as stated on your Malaysian MyKad
• Malaysian identity card number (MyKad) – for identity verification purposes (KYC)
• A valid email address and Malaysian mobile number
• Date of birth (to verify that you are 18 years of age or older)
• Current residential address in Malaysia
• E-wallet account details (Touch 'n Go, GrabPay, DuitNow, etc.) or bank account information for withdrawal purposes
• Passwords in encrypted form – we never store passwords in plain text

2.2 Information Collected Automatically

While you are using the ali66 platform, our systems automatically record the following technical information for security and service improvement purposes:

3How ali66 Uses Your Personal Information

All information collected by ali66 is used solely for lawful purposes directly related to providing quality online betting services to Malaysian players. We do not sell or rent your personal data to any third party for marketing purposes.

3.1 Primary Purposes of Data Use

• Account Management: Creating, verifying, and maintaining your user account on the ali66 platform.
• Financial Transaction Processing: Securely processing your MYR deposits and withdrawals to your Malaysian e-wallet or bank account.
• Identity Verification (KYC): Verifying that you are a real, eligible individual who meets the legal requirements to use the platform.
• Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or platform abuse.
• Customer Support: Providing technical support and responding to your enquiries via live chat or email.
• Service Communications: Sending important notifications related to your account, transactions, or changes to our terms.
• Platform Improvements: Analysing usage patterns to enhance the gaming experience on ali66.
• Personalised Promotions: Offering relevant bonuses and promotions based on your betting activity (with your consent).

4Sharing Information with Third Parties

Ali66 values your privacy and does not share your personal information indiscriminately. However, in certain limited situations, we may need to share your data with the following parties:

4.1 Selected Service Providers

We work with a select group of trusted third-party service providers to handle specific platform functions, including:

• Payment gateway providers: To process MYR deposit and withdrawal transactions via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX. Information shared is limited strictly to the data required to complete the transaction.
• Game software providers: Slot and live casino game studios that provide game content for the ali66 platform may receive your game session data in a form that does not personally identify you.
• Cloud service providers: Secure, certified data storage infrastructure.
• Identity verification services: Third parties that assist with the KYC process to verify your MyKad document.

4.2 Legal Requirements

Ali66 may disclose your personal information where required by Malaysian law, court order, or a competent enforcement authority. In such circumstances, we will make every effort to notify you in advance unless doing so is prohibited by law.

5Data Security Measures

Protecting your personal and financial data is ali66's highest priority. We continually invest in the latest security technologies to keep your information safe at all times:

• 256-bit SSL Encryption: All data transmitted between your device and ali66's servers is encrypted using industry-standard 256-bit TLS/SSL protocols.
• Data-at-Rest Encryption: Sensitive information such as MyKad details and financial data is stored in encrypted format on our servers.
• Two-Factor Authentication (2FA): We encourage all users to enable 2FA on their accounts for an added layer of security at login.
• 24/7 Monitoring: Our intrusion detection system monitors for suspicious activity around the clock and will automatically block any unauthorised access.
• Regular Security Audits: We conduct regular penetration testing and security audits carried out by independent cybersecurity experts.
• Internal Access Controls: Only ali66 staff with specific authorisation may access users' personal data, and every instance of access is logged for audit purposes.

6Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the ali66 platform. They help us deliver a faster, smoother, and more personalised user experience. We use several types of cookies as outlined below:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform to help us improve our services – all data is anonymised.
• Functional Cookies: Remembering your preferences such as language, display settings, and login details to make repeat visits more convenient.
• Analytics Cookies: Helping us understand platform traffic patterns and usage for ongoing improvement purposes.

6.2 Managing Cookies

You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect ali66's platform functionality and your gaming experience. For more information on managing cookies, refer to your web browser's documentation.

7Data Retention & Deletion Policy

Ali66 retains your personal information for as long as your account is active or as long as necessary to provide services to you. Our retention periods are also governed by Malaysian legal requirements, including financial reporting obligations and anti-money laundering regulations.

• Active account information: Retained for the duration your ali66 account remains active.
• MYR financial transaction records: Retained for a minimum of 7 years following the transaction, as required under Malaysian law.
• Security & login logs: Retained for 6 to 12 months for security investigation purposes if required.
• Customer support data: Retained for 2 years after the support case is closed.

Once the retention period expires, your data will be permanently deleted or anonymised so it can no longer be linked to your identity. If you close your ali66 account, the data deletion process will be initiated within 30 days of receiving your request, subject to any applicable legal retention obligations.

8Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

• Right of Access: You have the right to request a copy of all personal information we hold about you.
• Right to Rectification: You may request that we correct any information that is inaccurate or out of date.
• Right to Withdraw Consent: You may withdraw consent for certain data processing activities (such as marketing communications) at any time.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to legal retention obligations.
• Right to Object: You may object to the processing of your personal data for specific purposes.

To exercise any of the above rights, please contact us by email at support@ali66.bet or via our platform's 24/7 live chat. We will process your request within 21 business days.

9Children's Privacy & Minor Protection

The ali66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under 18. Should we discover that data has been collected from a minor without appropriate age verification, we will promptly delete that information and terminate the associated account.

Parents or guardians who suspect their child has registered on the ali66 platform without permission are encouraged to contact us immediately at support@ali66.bet so that appropriate action can be taken without delay.

10Amendments to This Privacy Policy

Ali66 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data handling practices, new Malaysian legal requirements, or platform service improvements. You will be notified of any material changes via in-account notifications or email at least 14 days before the amendments take effect.

We encourage you to review this Privacy Policy page periodically. The "Last updated" date at the top of this page will be refreshed whenever an amendment is made. Your continued use of the ali66 platform after any amendments take effect constitutes your acceptance of the updated policy.

11Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact ali66's Data Protection Officer (DPO) through the following channels:

• Email: privacy@ali66.bet
• General Support Email: support@ali66.bet
• Live Chat: Available 24/7 — typical response time under 5 minutes
• Complaint Processing Time: We are committed to responding to all privacy-related complaints within 14 business days.

If you feel your complaint has not been satisfactorily addressed by ali66, you have the right to escalate it to the Personal Data Protection Commissioner of Malaysia under the provisions of the Personal Data Protection Act 2010.